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Legal

Liability & coverage

Updated October 2026.

Who operates Lockandgo

Lockandgo is operated by W&M CONSULTING LTD, registered in England and Wales.

Company number: 16344326.

Registered office: Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB.

This is our registered office, not a luggage drop-off location. Storage is provided at the partner branch shown in your booking.

Contact Lockandgo

Coverage limits and exclusions are displayed at booking checkout. Amounts vary by booking and jurisdiction. lockngo does not replace travel insurance.

Prohibited items

Perishables, weapons, illegal goods, and hazardous materials are not accepted. Partners may refuse items that violate policy.

Disputes

Disputes may be opened after pickup issues; resolution uses photo evidence, audit logs, and admin review. Refunds follow policy and booking state.

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Lockandgo is operated by W&M CONSULTING LTD. Company number 16344326. Registered office: Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB.

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How it worksCitiesPartnersFind storage
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