Trust & safety
Clear details from booking to pickup
lockngo keeps the useful details visible: host status, payment, and what applies at pickup.
Verified partners
Businesses pass review before going live. Verified listings show that status clearly. Storage still happens at the host location under the stated terms.
Check-in records
Check-in records stay tied to the booking. When needed, photo evidence can be reviewed during disputes or admin checks.
Payments & coverage
- Pay by card; Apple Pay and Google Pay appear on supported devices when available
- The price shown before payment is the price charged
- Read the booking terms and liability information before choosing storage
- Booking records stay tied to check-in and pickup events
What's not accepted
Perishables, weapons, illegal goods, and other prohibited items are listed in the partner agreement and booking flow. Partners can refuse items that do not meet policy.